If you see the order appear in our app with an error message, it probably has to do with your data in the 'Settings' of our app. The data you have with your supplier must be entered here and be exactly correct. Are your details correct? Then click on resubmit.

If address details are not entered correctly by the customer, we recommend ordering the order manually in your supplier's B2B environment.

Don't see your order at all in our app or is an order from a one-click supplier not going through? Then ask for a person.