As a GOGETTERS supplier you manage everything from your own dashboard: your products, incoming orders, payouts, shipping costs and the dropshippers who sell your assortment. This article walks through each part of the portal. The main navigation contains Home, Products, Orders, Listing, Stores and Company details, plus Create product, Invoices and Account.
Products: manage your assortment
The Products page shows your products with tabs All, Active, Low inventory and Inactive. Use the filters to search by name, inventory, price or sold count.
Select multiple products to Activate all selected, Deactivate all selected or Delete all selected.
Click Create product to add a product manually.
Prefer to sync from your own Shopify store? Use the Shopify connector on the Products page.
Import products via CSV
On the Products page, click Import CSV.
Step 1: click Choose file to upload, select your CSV file and click Upload file.
Step 2: map your columns under Map to CSV field. Suggestions are prefilled for you. Tick First row contains header if applicable, then click Next. (Click Let's start over to upload a different file.)
Step 3: check the preview of a product, including Media, Pricing (Price and Cost per item) and Inventory (SKU, Barcode, Weight). Click Looks good! to continue or Something doesn't look good to adjust the mapping.
Step 4: click Import [count] products to start the import, and check the result on the Products page.
Orders: process, track & trace, cancel and refund
The Orders page lists all orders from dropshippers with the GOGETTERS order number (GG-xxxx), date, the dropshipper's store and the payment status. Click the order number for the order details and shipping address.
Add track & trace: for paid orders, click Add track & trace. Choose the tracking company and enter the tracking number per order line, then click Save changes. The tracking is sent to the dropshipper's shop automatically.
Cancel: orders with status Awaiting Payment show a Cancel order button - for example when a product is out of stock. The dropshipper is notified by email.
Refund: paid orders show a Refund button. Confirm with Refund in the dialog to refund the transaction to the dropshipper.
Company details and Mollie payouts
Under Company details you manage your company information (including VAT Number), contact details and Notification Settings such as Receive order notifications.
In the Payments section, click Connect Mollie to link your Mollie account, then choose a profile and click Save changes. Order payments from dropshippers are paid out directly through Mollie. No Mollie account yet? Create one at mollie.com first.
Listing and shipping costs
The Listing page controls how your company is presented to dropshippers in the GOGETTERS app. Want to change your image? Contact [email protected].
Click Set shipping costs (or open Shipping) to manage shipping zones: use Create Shipping Zone, select countries (or Select all EU), and add rates per zone with Add Rate - each rate has a Rate name, From, To and Price.
Stores: approve dropshipper requests
The Stores page lists the dropshippers that want to sell your products, with tabs Overview, Awaiting approval, Accepted and Rejected.
For each request you can review the company information, registration and VAT details (including whether the VAT number was validated in VIES).
Use Approve or Reject to handle the request. Approved stores can start selling your products.
Invoices
Under Invoices you can view and download your invoices.
New to GOGETTERS? Read how to become a supplier first. See Become a GOGETTERS supplier.
