Every GOGETTERS subscription comes with limits: how many suppliers you can have active and how many product variants can be in your shop. This article explains each limit and what happens when you reach one.
The three supplier limits
Integrated supplier limit - the maximum number of integrated suppliers (suppliers where you have your own account and pay the supplier directly) you can have active at the same time.
One-click supplier limit - the maximum number of one-click suppliers (activated with one click, paid through the app) you can have active at the same time.
Combined limit - the maximum total number of active suppliers across both types.
If you try to activate a supplier beyond your limit, the app shows "You have reached the maximum number of integrated suppliers." or "You have reached the maximum number of one-click suppliers." To add another supplier, deactivate one first or upgrade your plan.
Product slots
Your plan includes a maximum number of product variants - your product slots. Every product variant that is in your shop (or on its way there: pending import or pending update) uses one slot. The Usage block on the dashboard shows how many slots are Used and Available, and warns you when you have used more than 80% of your limit.
What happens when your product slots are full?
Products already in your shop stay in your shop - nothing is removed.
New products you try to import cannot be uploaded. They remain in your Import list with the status "In import list" and are imported automatically once slots become available (after you delete products from your shop or upgrade your plan).
Products that fail to import get the status "Not imported". Open the import list to see the reason per product - as the app puts it: "To see why the import of a product failed, please visit the import list".
Too many suppliers in your import list
If your import list contains products from more suppliers than your plan allows, the import list shows a selection screen: "Your import list has products from more suppliers than your plan allows. Choose which suppliers to import below, or upgrade your plan to import products from more suppliers." Select suppliers within your limit and click Import selected, or click Upgrade your plan.
Increasing your limits
Open the dashboard and click Change subscription to compare plans and their limits. Upgrades take effect immediately after confirmation. See Upgrade, downgrade or cancel your subscription.