Every active supplier has its own settings page where you control how products are imported, priced and kept up to date. To open it, go to Suppliers (Shopify app) or Browse suppliers (portal) and click Settings on the supplier card. The page is titled Settings {supplier}. From here you can also jump to All {supplier} products and All {supplier} categories.
After changing anything, click Save. You see "Settings saved successfully" when your changes are stored. Below is a tour of each section.
Credentials
Only shown for suppliers that require your own account. Enter the account details you received from the supplier (for example Username, Password or API key). Read more in our credentials article. See Suppliers that need your own account (integrated suppliers).
Import
New product status - choose whether newly imported products are created as Active (visible in your shop) or Draft.
Automatically import products - automatically add the supplier's new products on a fixed day (Monday … Sunday) or Every day, or choose No to only import manually. Note: "Only products from selected categories will be imported automatically." - manage those categories on the supplier's categories page. See Import whole categories automatically (Shopify app).
Open payment notification (one-click suppliers)
One-click suppliers are paid per order. With Send me an email notification about pending payments you choose a time of day for a reminder: "You will receive an email reminder at the selected time when there are unpaid one-click orders from the last 24 hours."
Prepaid balance (one-click suppliers, if offered)
Some one-click suppliers let you keep a prepaid balance so orders can be paid automatically instead of one by one. Here you see your Current balance, and the buttons Top up balance and View all transactions. If your balance runs low you see: "Your balance is low. Top up to avoid paying orders manually."
Price margins
B2B price margin (%) - adds a percentage on top of the supplier's purchase price. Note that VAT is added as well: "For example, if the B2B price is 100 and you enter 40, the product price becomes 169.40 (100 + 40% + 21%)." (example with 21% VAT)
SRP margin (%) - adds a percentage on top of the suggested retail price: "For example, if the suggested retail price is 100 and you enter 40, the product price becomes 140.00 (100 + 40%)".
Please note: changing margins does not update products that are already in your import list or in your shop. Use the Update all product prices button for that; you will see "Product pricing update has started. Please note that it might take up to fifteen minutes before the update starts."
Advanced pricing
Set different markups per price range with rules, for example "B2B price from 0 to 50: +60%, rounding .95". Click Add rule, choose the Price type (B2B Price or Suggested Retail Price), the range (From / To), a Percentage and/or Fixed markup and an optional Rounding. Advanced pricing replaces the simple margins above. This feature is only available to subscriptions with advanced features.
Price settings
Round customer price up to (0-100) - rounds all shop prices up to a fixed minor unit: "For example, if this is set to 95 the price for a product with a price of 10.20 becomes 10.95".
Backorder
Allow backorder products - "If this is checked, backorder products can be imported as well". If it is off, backorder products are skipped with the status message "Importing backorder products is disabled". See Product statuses explained.
Inventory
Minimum inventory level - "If this is set, products with an inventory less than the given number will show as sold out". Useful to avoid selling items the supplier is almost out of.
Automation
Auto update pricing - "If this is set, the product pricing in the shop will be overwritten at a regular interval with updated pricing". Note: with this on, manual price changes in your import list will be overwritten.
Auto order - "If this is set, orders will be automatically submitted to the supplier".
Auto fulfilment - "If this is set, tracking numbers will be send automatically to your shop when an order is fulfilled."
Delete after days - "If this is set, products which are discontinued at the supplier, will be deleted from your shop after the given number of days. Set this to 0 to never remove products from your shop. If this number is 0 or greater than 90, we can't remove the products from your store anymore after 90 days."
These sections are available for all store types (Shopify app and portal). The prepaid balance section is the exception: it is not visible by default and is only enabled on request.