GOGETTERS

How the Auto order setting works, which orders are processed automatically, and how price limits and approval affect processing.

Automatic order processing

How to pay one-click suppliers per order or in bulk via Mollie, why complete company details with a valid VAT number are required, and where to find your payment history.

Pay suppliers per order (one-click)

Understand the error categories on the Orders page, resubmit a failed order, and know when to contact support.

Order errors and how to fix them

Follow an order from your webshop through GOGETTERS to the supplier, and see how fulfilment and track & trace get back to your shop.

What happens when you receive an order

Stop automatic processing of an order, understand supplier cancellations, and know what to do when your customer cancels.

Cancel an order or fulfilment

Top up a prepaid balance with a supplier (available on request), let orders be paid automatically, and keep track of your transactions.

Prepaid balance

How the return process works between your customer, you and the supplier, and how to check whether a supplier accepts returns.

How returns work

How tracking numbers are sent back to your shop automatically, and how to add track & trace manually for suppliers that do not provide it.

Track & trace

Shipping costs and delivery times are set by each supplier individually. Here's where to find the exact rates for your supplier.

Shipping costs and delivery times per supplier

GOGETTERS has no direct connection to marketplaces, but supplier products can often be sold there through a connector app between the marketplace and your shop platform.

Can I sell on marketplaces like bol.com or Amazon?

From customer order to delivery and track & trace

Orders & fulfilment

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Website

Shopify App Store

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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